HOUSTON—Jiffy Lube technicians are now working from home and taking a novel approach to servicing your vehicle. Rather than working on your car in the traditional sense, these technicians are now guiding customers on how to service their cars  from the comfort of their homes. This unconventional approach has left many scratching their heads, but it's gaining traction in the automotive world.

One Jiffy Lube technician, James Turner, explained the reasoning behind this shift in service delivery: "The pandemic has forced us to adapt to new ways of doing business. We realized that many car owners were looking for ways to save money and learn basic maintenance tasks themselves. By guiding them through the process of servicing their own oil filters, we empower our customers to over-torque their own oil filters so they can stop blaming us all the time."

This approach isn't without its controversy, though. Some experts in the field caution against mainstream consumers working on their own cars, as it can lead to damaged parts and even costly repairs down the line. Dr. Alex Mitchell, a mechanical engineer, advises caution: "While it's essential to encourage car owners to learn basic maintenance, most people can't even peel a banana properly so their repairs cause leaks, damaged parts, and even stripped threads. It's crucial to strike a balance between DIY enthusiasm and idiots putting poorly maintained death traps on the road."

Despite the concerns, work-from-home Jiffy Lube technicians are confident in their ability to guide customers effectively. The service has gained popularity among those looking to save a few bucks and learn more about their vehicles. As one customer put it, "I never thought I'd be over-torquing my own oil filter, but with the guidance of the Jiffy Lube technician, I feel more confident in my DIY skills."